Office Administration Management

What will you learn.

Doing administrative work
Good communication skills are important for an office manager.
As an office manager, there are legal aspects to consider.
How to use MS Word, MS PowerPoint and MS Excel.
Banking requires office management skills.

claim

Graduates from any educational background can opt for the course.
Office managers who want to improve their skills.

An explanation

Principles of office manager work. Being an office manager requires both hard and soft skills. MS Office is required for Office Manager.

Areas of Study: Introduction to Office Management, What is Office Management, Communication Skills of Office Manager, Computer Skills of Office Manager, Legal and Ethical Aspects of Office Management, Office Management in Banks etc.

Brief description: The classroom is of interest to those who want to learn the skills required to manage an office and how to improve their skills as a manager. We will look at various topics, practical examples and scenarios, and talk about how to apply the skills for professional development.

Course Content:

Introduction to Office Management

Administrative support communication skills

Computer skills for the office administrator

Legal and ethical aspects of office management

Office Management in Banks.

Full Course Details:

360 Degree Office Management Review:

• Features of Office Manager

• How important are communication skills to an office manager?

• Legal aspects that office managers should consider.

• Proficiency in using MS Word, MS PowerPoint and MS Excel

• Office management skills are required in the banking industry.

Course Author:

Igor Dmitriev

Professor of Retail Banking

Expertise in digital commerce and retail

Education:

• Master of Business Administration, Boston University, USA

• Master of Science in Engineering (Technology) Management from the State University of New York at Buffalo, USA

• Master of Information and Economics Sciences of St. Petersburg State University of Finance and Economics

• Six Sigma Black Belt

Expert:

Expertise in Banking (>15 years), FinTech and Digital (>12 years). Experienced executive (> 10 years) with successful track record in personal and commercial business.

• More than 10 years in international banking groups such as Société Générale and Raiffeisenbank.

• Role Experience: CEO, Chief Commercial Officer, Lead Digital Marketing & Sales Officer, Digital Transformation & Channel, Lead Product & Marketing.

Nabamita Ray

Senior Director of Retail Banking

Education:

• MBA, ICFAI University, India

• Bachelor in Agricultural Science from Tang University, India

Expert:

• 2 years of experience as a sales professional and manager.

• 1 year experience as Business Development Manager.

Who is this course for:

This course is of interest to those who want to learn the skills required for office management and how to improve their management skills. We will look at various topics, practical examples and scenarios, and talk about how to apply the skills for professional development.

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Office Administration Management