1. Introduction
Welcome to Marwat Tech ("Company", "we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.marwat-tech.com and use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, phone number, password, and billing address when creating an account
- Payment Information: Credit card details, bank account information, and transaction history (processed securely through payment gateways)
- Support Communications: Messages, tickets, emails, and attachments when you contact our support team
- Feedback & Surveys: Comments, suggestions, and responses to surveys or questionnaires
2.2 Information Collected Automatically
- Browser & Device Data: IP address, browser type, operating system, referral sources, and device identifiers
- Usage Data: Pages visited, time spent, actions taken, search queries, and interaction patterns
- Location Data: General geographic location based on IP address (not precise GPS tracking)
- Cookies & Tracking Technologies: Session identifiers, user preferences, and analytics data
2.3 Third-Party Information
We may receive information about you from third-party services, social media platforms, or payment processors when you authorize integration or make purchases through them.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: Providing, maintaining, and improving our hosting, domains, SSL certificates, and related services
- Account Management: Creating and managing your account, authentication, and access control
- Billing & Payments: Processing transactions, invoicing, and payment collections
- Customer Support: Responding to inquiries, resolving issues, and providing technical assistance
- Marketing & Communications: Sending promotional offers, newsletters, and service updates (with your consent)
- Security & Compliance: Detecting fraud, preventing abuse, and complying with legal obligations
- Analytics & Improvement: Understanding user behavior, optimizing website performance, and enhancing user experience
- Legal Requirements: Complying with laws, regulations, and government requests in Pakistan and internationally
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- Secure password hashing and storage
- Regular security audits and penetration testing
- Access controls and role-based permissions
- Firewalls and intrusion detection systems
- Data backup and disaster recovery procedures
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your data (subject to legal obligations)
Right to Portability
Receive your data in a portable format
Right to Opt-Out
Unsubscribe from marketing communications
Right to Lodge Complaints
Report privacy concerns to relevant authorities
To exercise any of these rights, please contact us at support@marwat-tech.com with details of your request.
8. Third-Party Links & Services
Our website may contain links to third-party websites and services. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be notified via email or a prominent notice on our website. Your continued use of our services indicates your acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Response Time: Usually within 7 business days
© 2026 Marwat Tech. All rights reserved.
