1. Acceptance of Terms

By accessing and using the website www.marwat-tech.com and our services (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Services.

Marwat Tech ("Company," "we," "our," or "us") reserves the right to modify these Terms at any time. Continued use of our Services after modifications constitutes your acceptance of the updated Terms.

2. Services Overview

Marwat Tech provides the following services:

• Web Hosting (Shared, WordPress, Reseller, VPS, Dedicated, Cloud)
• Domain Registration and Management
• SSL Certificates and Website Security Solutions
• Professional Email & Business Applications
• Website Builder and Content Management Systems
• SEO Tools and Website Optimization Services
• Website Backup Solutions
• Technical Support and Consulting Services

We reserve the right to modify, suspend, or discontinue Services or features at any time with reasonable notice.

3. User Accounts & Responsibilities

3.1 Account Creation

To use our Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account.

3.2 Account Security

• You must choose a strong password and change it regularly
• You must notify us immediately of any unauthorized access or use
• We are not responsible for unauthorized account access due to your negligence

3.3 Account Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our Services. By creating an account, you confirm that you meet this requirement.

4. Acceptable Use Policy

You agree NOT to use our Services for any of the following purposes:

• Illegal Activities: Any activity that violates local, national, or international laws
• Harmful Content: Hosting malware, viruses, spyware, or malicious code
• Fraud & Deception: Phishing, identity theft, financial fraud, or misleading practices
• Harassment & Abuse: Sending spam, threatening messages, or harassing other users
• Copyright Infringement: Uploading copyrighted content without authorization
• Unauthorized Access: Attempting to hack, crack, or bypass security systems
• Exploitative Content: Child exploitation, sexual abuse material, or trafficking
• Resource Abuse: Excessive bandwidth consumption, mining, or DDoS attacks
• Gambling & Adult Content: Illegal gambling sites, sexually explicit material (unless compliant with local laws)

5. Intellectual Property Rights

5.1 Company Content

All content, design, code, logos, and materials on our website and Services are the exclusive property of Marwat Tech or our licensors. You may not reproduce, distribute, or transmit any content without written permission.

5.2 User Content

You retain ownership of content you upload to our Services. By uploading content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content solely for providing our Services.

5.3 Copyright Claims

If you believe your copyright has been infringed, contact us at support@marwat-tech.com with details. We will investigate and take appropriate action in compliance with applicable laws.

6. Payment & Billing

6.1 Pricing & Payment Terms

• All prices are displayed in PKR or other specified currencies
• Payment is due in advance before service activation
• We accept credit cards, bank transfers, and other payment methods as specified
• Prices may change with 30 days written notice

6.2 Recurring Billing

Services with recurring billing will automatically renew unless cancelled. You will receive renewal notices via email. Cancellation must be submitted before the renewal date.

6.3 Refunds

Refunds are subject to our refund policy:

• Hosting services: 30-day money-back guarantee (if no significant usage)
• Domain registrations: No refunds after purchase (transfer may be available)
• Other services: Non-refundable unless otherwise stated in the service description

6.4 Failed Payments

If payment fails, we will attempt to collect again. Repeated failed payments may result in service suspension or account termination.

7. Limitations of Liability

7.1 Liability Cap

In no event shall Marwat Tech be liable for any damages exceeding the total amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.

7.2 Excluded Damages

We are NOT liable for:

• Lost profits, revenue, or business opportunities
• Loss of data, files, or information
• Indirect, incidental, or consequential damages
• Business interruption or downtime

7.3 Third-Party Services

We are not responsible for third-party integrations, plugins, or services used in conjunction with our Services.

8. Disclaimers & Warranties

8.1 AS-IS Disclaimer

Our Services are provided "AS IS" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

8.2 Uptime & Performance

We strive for 99.9% uptime for our infrastructure. However, we do not guarantee uninterrupted service. Scheduled maintenance, emergencies, or force majeure events may cause temporary downtime.

8.3 Data Loss

You are responsible for maintaining backups of your data. While we provide backup solutions, we are not liable for data loss caused by your negligence, unauthorized access, or third-party attacks.

8.4 Website Availability

We do not guarantee that our website will be accessible at all times or free from errors or interruptions.

9. Termination

9.1 Termination by You

You may terminate your account at any time by requesting cancellation through your account dashboard or contacting support. Upon termination, your account access will be revoked, and data may be deleted after a grace period.

9.2 Termination by Marwat Tech

We may terminate your account or Services immediately if you:

• Violate the Acceptable Use Policy or these Terms
• Engage in illegal activities
• Repeatedly fail to pay invoices
• Pose a security risk to our infrastructure

9.3 Effect of Termination

Upon termination, all rights to use our Services cease. Outstanding payment obligations remain. Data will be retained or deleted according to our retention policy and applicable laws.

10. Amendments to Terms

We may modify these Terms at any time. Changes will be effective immediately or as specified in the notice. Material changes will be announced via email or prominent website notice. Continued use of Services after modifications indicates your acceptance.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of Pakistan, without regard to its conflict of law provisions.

11.2 Jurisdiction

Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of courts in Karachi, Pakistan.

11.3 Dispute Resolution Process

Before pursuing legal action, we encourage you to contact our support team to resolve disputes amicably. If informal resolution fails, either party may pursue legal remedies.

11.4 Waiver of Class Actions

You agree to resolve disputes on an individual basis. Class action lawsuits against Marwat Tech are prohibited.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Response Time: Usually within 7 business days